FAQ
Questions & Answers
Everything you may want to know before booking a reading.
When will I receive my reading?
Pre-recorded readings are sent within 24–48 hours via WhatsApp, once payment is complete. Live WhatsApp video or voice calls are by appointment only.
How are the readings delivered?
All readings arrive privately on WhatsApp as a voice note and video of your cards. Live sessions happen through WhatsApp video or voice call — no Zoom or extra apps needed.
What is the difference between video and voice call?
A video call lets me see you face-to-face through WhatsApp. A voice call is audio-only. Both are live and by appointment, so you can choose whichever feels most comfortable.
Can I reschedule a live session?
Yes. Please give at least 12 hours' notice if you need to move your live appointment. I will find the next available slot that suits us both.
What if I miss my live appointment?
If you miss your slot without notice, your live fee is not refundable. One reschedule is offered with enough notice, and I will hold the energy with kindness.
Do you offer refunds?
Because of the energetic nature of readings, I do not offer refunds once the reading has been delivered or the live session has taken place. If there is a delay on my side, I will always communicate clearly.
Still have a question?
You are welcome to reach out on WhatsApp or send an email. There is never any obligation to book.